IPWEA Practice Note 10.4 – Service Delivery – now available

By July 13, 2016News

Xyst has been engaged by IPWEA to prepare a series of Practice Notes (PN) for parks management. The purpose of the PN’s is to provide sector specific practical guidance to implement the principles of the International Infrastructure Management Manual.

Practice Note 10.4 is designed to provide practical, parks specific management advice and guidance. It uses best practice principles combined with industry examples to implement parks management tasks in the areas of:

  • Service delivery planning
  • Service reviews
  • Service delivery specifications
  • Quality management
  • Contract management
  • Maintenance planning
  • Financial requirements for operations and maintenance
  • Documenting the above information in the lifecycle management section of the asset management plan

PN 10.4 is available from the IPWEA website bookstore www.ipwea.org/publications/bookshop