Yarra Ranges Trail Survey
In early 2022 Yarra Ranges Council engaged Xyst to undertake a performance assessment of three shared use trails: the Lilydale Lake Trail, the Lilydale to Warburton Rail Trail, and the Yarra Valley Trail. This was a follow-up to an earlier survey carried out in 2019. Performance assessments were conducted in March 2022 using the Yardstick […]
Yardstick Parks User Surveys
Yardstick Parks User Surveys were developed in around 2008 initially as a paper based intercept survey designed to target park users and measure satisfaction with a range of parks related services and features. The product was initially called Parkcheck and is still known as this by some users. The surveys were taken online in 2015 […]
Open space contract quality audits and asset management condition inspections
The City of Whittlesea maintains 2,173 sites within its municipal boundaries where individual assets are located to be audited. All assets are inspected across the full range of park categories and measured for compliance with the relevant KPIs and outcomes detailed in the parks services contract, acting impartially and without bias. In any given month […]
Regional Trails Master Plan – The Tracks and Trails of Western Australia’s Wildflower Country and Coast
Western Australia’s Tracks and Trails – Wildflower Country and Coasts. Xyst broke the project down into specific tasks made up of: 1. Market Analysis Baseline Data Collation Initial Workshop Desktop Research Benchmarking Levels of Service Framework 2. Site Development: Existing Trails Preparation On-ground Assessments Face-to-Face Consultation Improvements Schedule Existing Trail Mapping 3. Site Development: Proposed […]
Latrobe City Community Gardens Guidelines
Council acknowledged that establishing a successful Community Garden requires strong and sustained commitment from community members to undertake considerable planning, collaboration and engagement for a sustained length of time. Xyst developed these Community Garden Guidelines to assist community groups to understand the parameters of siting community gardens and the responsibilities of all stakeholders involved when […]
Swan Canning Riverpark (WA) Parks User Survey
Xyst measured visitor expectations of levels of service by asking them to rate the importance of various park features. These results were compared with visitor satisfaction for the same features. Measuring satisfaction gave an indication of performance as measured against expectations. The difference, or gap between importance and satisfaction, gave a measure of under or […]
Bass Coast Tracks and Trails Strategy
This strategy identified 36 new trail opportunities to expand the trail network that has been identified during the development of this strategy, (emerging from background research, existing plans and key stakeholder consultation) and to respond specifically to: • recreation trends and preferences • existing trails network gaps • physical linkages/connections • opportunities to enhance community […]
Karl Nesbitt
I have over 30 years’ experience in the horticulture, parks and open spaces, community facilities and customer service sectors. I have been involved in contract management, business development and quality assurance programs such as Yardstick. You can contact me for help with Project management Asset management Environmental landscape Open space development Cemeteries and crematoria Community, […]
Mark Bruhn
I have worked in local government in Australia and Aotearoa New Zealand, more recently overseeing the governance structure, stakeholder engagement and staff leadership within a primary health network. I bring a strong service delivery and customer relationship focus having worked closely with governance groups, elected members, tangata whenua, funding agencies and community networks. You can […]
Scott Whelan
I put my all into every opportunity and am always open to learning. I am involved in parks audits for Xyst and its associated Yardstick benchmarking program, assessing park assets, conditions and maintenance requirements. I have a passion for gardening and landscaping, enjoying the opportunity to be in the great outdoors and engaging with our […]