Taupo District Cemetery Plan

The plan documented the management and capacity of each cemetery in the district, set levels of service for each cemetery and forecasted demand and capacity. Cemetery fees and charges were benchmarked across New Zealand using Yardstick

Invercargill Cemetery Operations Review

Xyst was engaged in 2017 to undertake a review of cemetery operations at ICC and identified the existing processes used between staff and funeral directors were time consuming, expensive and had high risk of human error. There was no plans to update the Council’s corporate IT solution for cemetery bookings so Xyst identified a low […]

Standard Operating Procedure for Cemetery Interments

Xyst worked with the sextant to document current procedures and identify any areas of improvement. Industry best practice was reviewed to consider how current procedures stand with regard to health and safety, and risk minimisation.

Memorial Headstone Safety Audit

The intent of the audit by Xyst was to inspect memorial headstones for stability/soundness and identify any headstones that may present a risk to cemetery visitors and staff. To provide some context, in July 2000 a six-year-old child died as a result of a collapsed headstone in a UK cemetery. UK Councils responded by increasing […]

Gore District – Executive Placement Parks and Facilities Manager

Xyst provided the expertise of a mature and experienced manager to cover the role for a period of 9 months. The role was both operational and managing the in-house service delivery staff covering cemeteries, parks, trails, trees, public toilets, playgrounds and minor capital projects.

Gore District Cemetery Management Review

We reviewed the Council’s current bylaw, policy, standard operating procedures, forms, website and processes and practices. We have examined the Council’s current cemetery management module provided in Civica Authority and undertook a physical audit of records as they relate to interments in Charlton, Mataura, Gore and Pukerau cemeteries. We interviewed staff and funeral directors and […]

Karl Nesbitt

I have over 30 years’ experience in the horticulture, parks and open spaces, community facilities and customer service sectors. I have been involved in contract management, business development and quality assurance programs such as Yardstick. You can contact me for help with Project management Asset management Environmental landscape Open space development Cemeteries and crematoria Community, […]

Mark Bruhn

I have worked in local government in Australia and Aotearoa New Zealand, more recently overseeing the governance structure, stakeholder engagement and staff leadership within a primary health network.  I bring a strong service delivery and customer relationship focus having worked closely with governance groups, elected members, tangata whenua, funding agencies and community networks. You can […]

Cemeteries

With the growing demand for land and space, we can provide you with efficient strategies and solutions for managing cemeteries